Shipping policy

 

We offer worldwide flat-rate shipping of $5.00 per order.

Processing time: Orders are processed within 1–3 business days before shipment.

Estimated delivery time: 10–20 business days, depending on your location and customs processing. Delivery times are estimates and not guaranteed.

Tracking: Once your order ships, you will receive a confirmation email with a tracking number.

Customs, duties & import taxes: For international orders, your shipment may be subject to import duties, taxes, and customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We are not responsible for delays caused by customs clearance.

Questions about your order? Contact us at velloxshop@gmail.com and we'll be happy to help.